internet reputation management for small business

https://www.youtube.com/watch?v=tKum9DOJqQU

What I have found is that a lot of people are too politically correct to complain when they think something is wrong with our products or our service. That would be too simple, we could address whatever it is right away. Instead the post a bad review or negative comment on social media. Thank goodness we have an early warning reputation management tool working for us 24/7.

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